Shipping policy
Handling
We aim to process all orders in a timely manner, orders are shipped within 24-48 during business days. All orders ship from Edmonton, Alberta. Upon completion of your shipment, you will receive an email and/or text message with your tracking number to view its transit, via Canada Post.
In the situation where the item you have ordered is not in stock, we will be advising you about this and will provide you with an alternative option or a full refund. If your order is multiple items and one of them is out of stock, we will go ahead and ship the rest of your order issuing a refund for the item(s) not in stock.
Items are packaged carefully and wrapped in a manner to protect the products from damage and limit the size and weight of the package to minimize costs so we can offer a very affordable flat rate shipping fee as well as free shipping on all orders over $100.
Shipping Information
Orders that are placed Monday to Friday will be processed within 24-48 hours.
Please be advised: The shipping timeline listed below are only estimations and do not include weekends, holidays or any other delays caused by the carrier company. Can Hype And Exo is not responsible for any delays caused by the shipping carrier company. To get an accurate timeline of your product, please track your shipment (you will receive an email with your tracking information) or contact the carrier company directly. Once your package leaves our warehouse, we have very little to no control over the package.
Shipping fees are non- refundable and will be displayed during checkout, before you submit for payment.
If your package is returned by the carrier company after failed delivery attempts or incorrect address provided by the customer, we will provide you with a refund minus the shipping cost once the package has been returned to us.
If you would like to change shipping address before shipment is sent or have any other questions please contact us at info@canhypeandexo.com.
Free Shipping
Can Hype And Exo is proud to offer free expedited service anywhere in Canada for all orders of $100+.
Most shipments are sent with Canada Post via expedited service.
Shipping Times
|
Destination |
Shipping Time |
|
Alberta |
1 – 4 Business Days |
|
British Columbia |
2 – 5 Business Days |
|
Manitoba |
3 – 5 Business Days |
|
New Brunswick |
5 – 8 Business Days |
|
Newfoundland and Labrador |
5 – 8 Business Days |
|
Northwest Territories |
5 – 8 Business Days |
|
Nova Scotia |
5 – 8 Business Days |
|
Nunavut |
8 – 12 Business Days |
|
Ontario |
4 – 7 Business Days |
|
Prince Edward Island |
5 – 8 Business Days |
|
Quebec |
5 – 8 Business Days |
|
Saskatchewan |
3 – 4 Business Days |
|
Yukon |
8 – 12 Business Days |
We are bound by Canada Post's terms and conditions which are listed on their website. If an item doesn't arrive within the estimated timeframe, we have to wait for up to 25 days before a claim can be made.
If you have any further questions please feel free to contact us at